| |
August 19,
2002 Issue
Plan Now for 2003 Human Resource
Strategy Issues
Mid-August - the
dog days of summer. Last minute vacations and back-to-school
sales.
In human resources, our minds are on next year's program
planning. For many, budget recommendations are due in the
next sixty days. As we begin this annual ritual, our
thoughts turn to the age-old question:
What will be Human Resources' organizational impact in the
coming year?
More importantly, we should ask what in HR will change next
year.
Highlights from the "HR Department Benchmarks and Analysis
2002" report produced by SHRM
(www.shrm.org) and BNA reveal that little has changed
from the past year.
- HR remains firmly entrenched in employment and
recruitment efforts. HR tends to have exclusive
responsibility for college recruiting efforts.
- Two-thirds of surveyed firms outsource at least one
human resource activity to an outside vendor. EAP and
counseling programs are the most outsourced activities.
- HR staffing levels appear to have shifted downward a
bit from the mid-1990's. For 2002, the median ratio of
human resources staff to total headcount is 0.9 HR staff
for every 100 employees.
- Managers and professionals make up roughly equal
proportions of HR department staff.
- Human Resource departments have lost some of their
share of organization coffers. HR budgets for 2002
represent a median of 0.8 percent of planned
organization-wide expenditures for this year, compared
to 1.0 percent in 2001.
- For 31% of respondents, 2001 HR expenditures came
within budgeted levels. 25% overextended their 2001
budget. 28% came in below budgeted levels.
Little has changed in terms of key HR indicators over the
past few years. With this in mind, let's review some issues
that will impact HR strategic decisions in 2003:
- The political climate of the country. 2002 is
a national mid-year election with the entire House of
Representatives and one-third of the Senate up for
election. Election results could shift the balance of
political power in such a way that economic and labor
decisions could be altered. Without knowing this outcome
in advance, the HR professional must assume that any
major shifts will not take place during the first half
of 2003. The first part of 2003 should see no drastic
change in economic and social legislation as the two
political parties focus on power positioning. However,
the latter half of 2003 should be extremely active as
those who desire the presidency begin to position
themselves as the best choice for the people.
Presidential campaign announcements usually begin in
October the year before an election.
- The economic climate of the country. We are
in an on again off again recession with stock markets
fluctuating on a daily basis. The American public has
lost faith in business leaders. There is an increasing
pressure placed on disclosure and corporate
accountability. Human Resources will find itself in the
middle of this. There will be increased pressure for
enhanced and expanded employee communication regarding
corporate, pay, benefit, and pension decisions. Human
Resources will take on the role of internal public
relations for the organization and will be held
accountable for bringing issues and concerns to senior
management.
- The continued pressure for HR to address
employees' generational issues. Aging boomer
generation needs will be more in conflict with the needs
of generations X and Y. Human Resources will be in the
middle when attempting to retain Boomer employees with
key competencies while at the same time offering
programs attractive to Generations X and Y. HR itself
will feel internal conflict as boomers, who tend to be
in more leadership positions, must be willing and open
to listen to and accept the wisdom of the younger Xers
and Yers within the department.
While other issues may exert force in 2003, these three
appear to be the most critical.
So what do we do?
The following are some suggestions summarized from many
articles and research documents available as well as from
our clients' own experiences.
- Ask some key questions.
- What types of employees are required to meet our
organization's strategic initiatives?
- What systems must be in place to attract,
retain, and develop employees to be successful?
- Take another look at four key aspects of your
organization.
- Has the organizational culture - norms, beliefs,
values - been altered?
- Are reporting relationships and the
organizational structure the same, or is there a
need for modification?
- What is the current competency level of our
managers and employees?
- Can human resources respond to the
organization's needs?
- Conduct a SWOT (strengths, weaknesses,
opportunities, threats) analysis of the HR function.
- What do we do well at? Build on this.
- What is not working? Why?
- What are the opportunities for improvement? What
resources will it take to get there?
- What will prevent improvement from happening?
- Find a champion.
- Determine who among senior management
understands the role of HR. Develop an informal
working relationship with them. Learn what will
work, what will not, and have them champion the HR
cause at the decision table.
- Apply ROI (Return on Investment) analysis to HR
decisions.
- Develop a cost / benefit analysis on every HR
program recommended. Attempt to determine the
financial impact of any and all HR programs. Work
with Finance to better understand how ROI is
calculated in other parts of the organization. Adopt
this calculation into your program proposal
development.
2003 HR strategy planning will be the most challenging in
many years. HR's role is to learn where the organization
sees itself in the coming year and quickly respond with
appropriate programs.
The next issue of Astronology will explore in more
detail two key HR strategies for 2003 -"Flexible
Organization HR Strategy" and "Budget Cut HR Strategy."
Wonder what your fellow readers think about critical HR topics? Is your organization unique from or similar to others?
Click here to view the results of our past polls!
If you have a topic you would like addressed in Astronology, or some feedback on a past article, don't hesitate to tell us! Simply reply to this e-mail. See your question answered, or comments addressed, in an upcoming issue of Astronology.
Looking for a top-notch presenter for your human resource organization's meeting? Both Jennifer Loftus and Michael Maciekowich present highly-rated sessions on a variety of compensation and employee retention issues. For more information, send an e-mail to
info@astronsolutions.com.
Are you reading a pass-along copy of Astronology? Click on
this button
to start your own subscription today!
Send inquiries to
info@astronsolutions.com or call 800-520-3889, x105.
We hold your e-mail address in trust. Astron Solutions promises never to share or rent your personal information. We also promise never to send you frivolous e-mails and will allow you to leave our list, at your option, at any time.
To remove yourself from this list, please follow your personalized subscriber link at the bottom of your Astronology alert e-mail.
Copyright 2007, Astron Solutions, LLC
ISSN Number 1549-0467
|
|