Whistle (blowing) While You Work
– a Look at Sarbanes-Oxley
There was a
time in the not-so-distant past when
“whistleblowers,” employees who report illegal
or wrongful activities of their employer or
fellow employees, feared losing their jobs as a
result of speaking up. Then something happened
that changed the face of whistle-blowing
forever…the Enron scandal.
In 2002,
Sherron Watkins, Enron’s former Vice President
of Corporate Development, became the most famous
corporate whistleblower in recent history when
she exposed former Enron Chairman and CEO
Kenneth Lay's very questionable accounting
practices. After growing concern about the
underhanded dealings at the company, Watkins
sent a
seven-page e-mail directly to Lay outlining
the situation. The scandal that ensued resulted
in the largest corporate collapse in history,
and the loss of thousands of innocent employees’
life savings. The Enron name became synonymous
with corporate fraud, conspiracy, and money
laundering.
The fall of
Enron, as well as other corporate financial
scandals, prompted the
Sarbanes-Oxley Act (SOX) of 2002. The Act,
named after Maryland Democratic Senator Paul
Sarbanes and Ohio Republican Representative
Michael G. Oxley, was signed into federal law on
July 30, 2002. The law is considered the most
important piece of corporate financial
legislation in recent history.
Although SOX
contains many far-reaching financial provisions,
there are two areas of special interest to HR
professionals: the whistleblower protection
provision and the 401(k) blackout provision.
Here, we will take a look at the whistleblowing
provision. The 401(k) provision will be covered
in a future Astronology.
The Sarbanes-Oxley Act of 2002: New Federal
Protection for Whistleblowers, “The Act
protects an employee of a public company who
reports conduct that he or she ‘reasonably
believes’ involves a violation of federal
securities laws, the rules or regulations of the
Securities and Exchange Commission, or ‘any
provision of federal law relating to fraud
against shareholders.’ An employee will be
protected even if the allegations of fraud are
incorrect or unsubstantiated, as long as he or
she ‘reasonably believes’ that conduct
constitutes a violation.”
However,
the act of whistleblowing must be conducted in a
specific way. The SHRM Legal report further
states, “In order to be protected under the Act,
the employee must be engaging in one of two
types of reporting activities. First, the
employee must raise the allegations of fraud to
either a federal agency, a member of Congress,
any person with supervisory authority over the
employee, or any other person working for the
company who has ‘the authority to investigate,
discover, or terminate misconduct.’ Thus, an
employee who reports allegations of fraud to a
supervisor, an ombudsperson, or even a human
resources official may fall within the
protections of the Act. Second, an employee will
be protected if he or she files, testifies in,
participates in, or otherwise assists in, a
proceeding relating to securities fraud.”
There are
serious criminal sanctions for those employers
who do not comply. As explained in the New
York State HR Review Blowing
the Whistle, Dealing with Sarbanes-Oxley and
Beyond,” “Unlike other whistle-blowing
statutes, Sarbanes-Oxley provides for criminal
sanctions against individuals who retaliate
against whistleblowers. If you’re a human
resource decision-maker, you need to be careful
before you take adverse employment action
against a whistle-blowing employee.” Criminal
penalties can include fines and imprisonment for
up to ten years.
According to
the Workforce
“A Key Role in a Complex Compliance Picture,”
“Ignorance of this law could get human resources
executives in trouble in unexpected ways.
According to pre-Sarbanes industry practice,
‘performance records could be destroyed as they
aged off,’ said Garry Mathiason, Partner,
Littler Mendelson. But if you destroy those
records now, ‘you could potentially be
prosecuted under Sarbanes’ record-retention
provision,’ which is intended to protect
whistle-blowers against employers that falsely
claim to be terminating an employee for poor
performance.” Employers should also keep in
mind that if a whistle-blowing claim is filed
anonymously, they could still be under fire if
the whistleblower believes that their
termination was somehow a result of their
identity being ‘found out’.”
HR managers
have been making changes to ensure that their
organizations are in compliance. In some cases,
however, these changes are coming slowly.
During the week of July 15 – 22, 2003, SHRM
asked 166 randomly selected HR professionals
“What change, if any, has your organization made
as a result of the Sarbanes-Oxley Act?” The
results were surprising. At that time,
more than half (55%) had done nothing.
Although there
are laws protecting whistleblowers who work for
non-profits, there has been a push to adopt
portions of SOX into the non-profit sector.
According to a recent
study by the accounting firm Grant Thornton LLP,
it was reported that 48% of the nation's
non-profits have made voluntary changes to their
governance practices since the passage of SOX.
This includes rewriting corporate charters,
redrafting conflict of interest policies, and,
in some instances, performing costly
examinations of their internal controls.
For all
organizations, being unprepared for a
whistleblowing incident can be detrimental. The
New York State HR Review article
mentioned earlier provides a detailed guide to
the right way for HR professionals to respond to
whistleblower complaints:
·
Recognize
Complaints
– Train supervisors and managers to recognize
and separate frivolous complaints from
whistleblower activity.
·
Investigate
Complaints
– Institute a prompt and thorough investigation
to address the allegations.
·
Document the
Investigation
– Establish the appropriateness of the
investigation through documentation and fact
gathering.
·
Remediate the
Complaint
– Assess the allegations after the investigation
in order to determine what action needs to take
place next.
·
Debrief the
Complainant
– Although highly confidential details of the
investigation do not need to be shared, it is
important to follow up with the whistleblower.
·
Have a Game
Plan
– Once the allegations have been addressed, work
to improve the processes to avoid future
complaints.
·
Follow Your
Policy
– Follow your
existing company policy, even if you plan on
revising it. Failure to follow existing policy
during a pending investigation often causes
problems in whistleblower litigation.
Whistleblowing
compliance should be a critical aspect of HR and
not taken lightly. Remember, Enron was once a
thriving multi-million dollar company. Enron
even landed the prestigious title of “America’s
Most Innovative Company” five years in row by
Fortune Magazine before falling into
bankruptcy. SOX protects not only whistleblowers
but also the reputation of your organization,
your employees, and yourself.