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July 18, 2005
What People Are
Saying...
At Astron, we consider it both a
pleasure and a privilege to work with our "family" of over
210 organizations.
We continuously receive
wonderful comments from our clients that we'd like to share
with you. If you would like more information on how we can
help you with your own HR consulting needs, please contact
us at 800-520-3889, or email us at
info@astronsolutions.com.
“Quality and cost are what I
consider before engaging a consulting firm. The
quality of service provided by Astron Solutions is
outstanding, and the services are provided at a
fraction of the cost charged by the large consulting
firms. I’ve found their staff to be available,
responsive, flexible, highly-skilled, and thoroughly
professional.” |
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Ed Schwartz
Vice President, Human Resources
Parsons Brinckerhoff |
Years of Experience: It’s not a
Candidate’s Whole Story
We see it all the time.
Whether it’s in the newspaper, on the internet,
or in a person-to-person exchange, the
requirements for a new employee always include
some number of years, often in terms of specific
industry or professional field, experience. “X
years experience in fast-paced, high-production
office, environment/sales/manufacturing/field
work required.”
As an employer, what do you
do when you get no takers, or only those with
fewer than X years experience? Or, how do
workers with less experience ever get those
years if employers all want some threshold
number of years of experience before they are
even considered?
The real question turns on
the validity of “years of experience” as a
measurement of a candidate’s ability to jump in
and begin adding real value at the earliest
possible moment. It may be a reflection of the
thought, “Well, the more experience, the more
likely an employee won’t need any additional
training to properly handle something that comes
up.” The employer’s goal in requiring
experience is reducing the costs of initial and
follow-up training.
But mere calendar years of
being employed in a particular industry, field,
or position may be a poor metric to use as an
initial screening criterion for candidates
to fill a position you need to keep your
business going well. What you, the employer,
want is a worker who needs the least amount of
input (cost) to get the maximum amount of
output, particularly over the first weeks and
months of having him or her on your payroll.
So, other than requiring some minimum (and
sometimes arbitrary) amount of work experience,
what can you examine or require?
One useful approach to
evaluating a candidate’s readiness to contribute
is what’s called the golden triangle of
education, experience, and interest. An
entry-level worker may have a very small
“experience” side of the triangle, but with
sufficient education (or training) and interest
in a position, the risk and cost for an employer
is still low. In another way, a worker with a
whole lot of experience, but with little
education (or training) and also little interest
has little to offer an employer regarding a
long-term relationship or an ability (perhaps
desire) to contribute soon after hitting the
ground. Of course, there are jobs where
interest or experience can’t compensate for
little education or training--such as
professions requiring licenses or
certifications.
So what’s an employer to
do? Simply, consider carefully what it is that
you need as characteristics in the person who is
going to fill your position. Try to avoid the
mental short circuit of simply requiring “X
years of experience” as a way to get yourself
out of training, educating, and orienting a new
employee. After all, those years of experience
might be in a company that does things all wrong
and you have to fix it anyway!
Remember the golden
triangle of education, experience, and
interest. It’s a way you can find terrific
talent in an entry-level candidate, a
career-switcher, or someone with rich--though
short--experiences who can add value to your
company right after hearing the words, “You’re
hired!”
- Rich Virgilio, SPHR, Guest Author
Rich Virgilio, SPHR is a
certified Senior Professional in Human Resources
and is owner and Principal Consultant of
Intrepid HR Consulting in Batavia. He can be
reached at
intrepid-hr@sbcglobal.net or at
630-879-2155.
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Copyright 2007, Astron Solutions, LLC
ISSN Number 1549-0467
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