Do Years of Experience Really
Matter?
The debate comes up in sports all the time: do
you pick the wily, old veteran who may have the
experience but may not be as skilled anymore?
Or do you select the raw, young rookie who may
have the skills, but not the experience or
nerves of the veteran?
"Teams tend to lean toward the old guys, the
veteran guys who can manage the game and not
make mistakes, especially mental mistakes,"
former Seattle Seahawks general manager Bob
Ferguson said in USA Today in 2004. "The game
has become as important mentally as it is
physically, because of the premium on
possessions, and you just can't afford to make
mental errors at that position — and that only
comes with experience. Most personnel guys would
love to play our rookie quarterbacks right away,
but we understand how many mistakes they make.
Athletic ability doesn't always get it done."
In 2004, of the 32 projected starting
quarterbacks for the regular-season openers, 23
had a minimum of five years NFL experience, and
the average age was 31. We see that head
coaches look for experience when trying to
select their quarterback. Though, big football
fans will quickly retort that before this season
was done, rookies Eli Manning and Ben
Roethlisberger were starters, and the draft
class from the year before featured Carson
Palmer, Byron Leftwich, Kyle Boller, Rex
Grossman, and Chris Simms — all starters this
past year with less than three full years of
experience.
While age is certainly important for many
sports, for it’s usually the veteran teams who
get deep in the playoffs, the recent success of
several Major League Baseball World Series teams
winning the fall classic, all with rookies, has
shown that youth can help reenergize a team.
The Anaheim Angels soared to victory in 2002
with John Lackey and Francisco Rodriguez, the
Florida Marlins in 2003 with Miguel Cabrera and
Dontrelle Willis, and the Chicago White Sox last
year with Bobby Jenks as their closer.
So what does all this sports stuff have to do
with a Human Resource department?
Well, everything. There has been a pretty
lengthy debate in Human Resource departments
whether they should value experience and, if so,
how much to do so.
Let’s start with one side of the spectrum:
you’re young and you’ve just come out of
college. You’ve had a couple of internships but
are applying for your first job.
This was the case of Austin who wrote to the
St. Louis Post-Dispatch for guidance: “I'm a
recent college grad who's having a hard time
finding a job. Most openings require three to
five years' experience, whereas I have only one
year as an unpaid intern in publishing.”
Kate Wendleton, the founder of The Five O’Clock
Club, a national career counseling network, gave
the advice that: “The good news is that you have
a year of experience. Right away, that makes you
stand out.” Dale Dauten, the founder of The
Innovators’ Lab, related what Hugh Hanson, an
executive recruiter in Huntsville, Alabama, told
him: “The only new grads that I have a prayer of
placing with a nice company in manufacturing are
the ones with job-related internships. Companies
are much more apt to snatch up kids with some
hands-on experience walking out of school.”
So how do college students penetrate one of the
hardest entry level markets in the past 20 years
AND also what
CollegeGrad.com calls the “experience wall”?
According to Brad Krueger, author of College
Grad Job Hunter, “work is work and experience is
experience. If you have 37 months as an intern,
you have 3 years (and 1 month) of experience in
the field. You should list your work experience
as just that — work experience. Do not discount
it in any way, but treat it as the cornerstone
of your resume. Your degree is important, but
your experience is equally important. Does that
mean that you will compare equally with someone
who has 3 years experience beyond their degree?
No. But you will meet the basic requirements of
the position. At that point, it will be up to
you to sell yourself to the potential employer.”
But Marvin Walberg writes in the Sacramento
Bee that recent college graduates should
follow up on those opportunities that ask for
two to five years of experience. “Consider that
[their] completed degree work gave [them]
experience, and if [they] completed any
internships, summer work or volunteer work
relevant to [their] degree, isn't that also
‘experience’? Semantics, you say? Perhaps, but
if it helps get [them] interviews so [they] can
sell [their] skills, passions, energy and
accomplishments, and help get [their] career
started, it works for me.”
In many industries, that experience is huge.
“Five years after the dot-com bubble burst, job
growth has returned to Silicon Valley,”
wrote Pui-Wing Tam of the Wall Street Journal.
“But it's a different kind of growth than in
past recoveries, favoring higher-skilled
workers.”
PR Week wrote earlier this year that after
enduring the slump of a few years ago, “‘it's
the Golden Age of PR,’ Korn/Ferry Senior Vice
President Don Spetner declares. And what's good
for the industry overall is good for the PR job
market. This is especially true for candidates
in the five- to-10-year experience range.”
Some people feel that the emphasis has totally
leaned towards the experience and that the
degree you earned in college loses value over
time. Especially if one changes career, that
degree seems to mean nothing to some people,
as expressed by William McBee on a blog on the
Graphic Design Forum: “Does it really even
matter that I have a degree when I have the
ability and almost 10 years of professional
experience combined with about 6 years of
experimentation.”
Extra years don’t help a candidate either. If
the job calls for 3-5 years experience and the
candidate has 10 years, they may not be
considered for that job because of being too
old, too costly, or too set in their ways. Some
employers really love young, energetic college
graduates who can be molded to fit the company’s
way of doing things, are willing to work long
hours, and, most importantly, will work for
less.
But Human Resources needs to make sure to be
careful with this practice because it could be
confused with age discrimination. Yet,
according to CBS MarketWatch, cases of age
discrimination in hiring are not usually pursued
by shunned applicants: “It's probably one of the
lowest number of charges filed with the EEOC,
not because it's not prevalent but because they
don't have the proof,” said Laurie McCann, a
senior attorney with AARP. “They might have a
gut feeling that they didn't get hired because
of their age, but they're on the outside looking
in and they don't know in most cases who got
hired instead of them, what that person's age is
and how their qualifications compare to that
person’s.”
So how do you decide how to choose how much
experience to look for in a position? That
really depends on experiences your organization
has had with the people in that position. If you
feel that a position could be done by a college
graduate or someone with experience, picking the
college graduate could save your company quite a
bit of money. On the other hand, if the position
needs experience, hiring someone with that
experience saves you the time and money that
would have to be spent to train the college
graduate to do the job.
“When hiring for any position, an organization
must hire the best suited person for the
position, which is not necessarily the same as
the most qualified person,” explains Jennifer
Loftus, National Director for Astron Solutions.
“What someone brings to the table is more than
their degrees or years of experience. One year
of solid, contributing work experience may be
more valuable than 5 years’ experience
maintaining the status quo.” In order to ensure
hiring the best suited candidates, organizations
should annually review their job descriptions to
ensure that minimum education and experience
requirements are appropriate, and that
inadvertent discrimination hasn’t crept in.
It’s easy to assume that someone with lots of
experience or education will do a better job
than someone more junior. But external
appearances can be deceiving. Be sure to
understand the full background of each of your
candidates, as well as your organization’s true
hiring requirements, and you’ll be well on your
way to a well-staffed organization.