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Step 5 Exit Interviews
“I received a better offer.”

How many times have you heard this phrase? Many employees say they are leaving their jobs for more money. Astron’s proprietary research shows that’s not often the case. But how to get at the truth?

Outsource your organization’s exit interview process to Astron Solutions, and discover the real reasons why people are leaving your organization. Jennifer Loftus, National Director, will work with you to personally ensure that your customized exit interview system meets your needs. You’ll then go live with the new survey process via paper forms, the Web, Interactive Voice Response (IVR), or a combination thereof. The choice is yours.

Jennifer developed Astron’s exit interview normative database, which currently tracks responses from thousands of returned exit interview questionnaires nationwide. The database is updated quarterly. Access to these updated proprietary research findings is included as a value-added service in each of your exit interview reports. Also included in your exit interview analysis at no extra charge is double exponential smoothing. Review the past and predict the future to make proactive organizational changes.

Sample question:

1. What is your primary reason for leaving our organization? (Please check only one response.)

Change of career objectives
Co-workers
Family circumstances
Dissatisfaction with supervisor
Higher salary
Lack of advancement
Lack of professional development
Mutual consent
Retirement
Spouse’s relocation
Work hours
Miscellaneous (Please describe)

Astron’s pioneering research was featured in an article Jennifer authored for Workspan magazine. The article, entitled “I Said it was the Money…but I Lied,” can be found in the WorldatWork online archives. We challenge you to find similar research made available to you at a comparable price!

Use the information gained from your company’s exit interviews to avoid saying goodbye to more employees in the future.